Why Do I See a Propel Spinner When Sending Emails With Outlook?

Why Do I See a Propel Spinner When Sending Emails With Outlook?

The latest version of the Outlook add-in no longer includes the spinner. If you are still seeing the spinner, you may remove it by uninstalling and reinstalling the Outlook add-in.

Please see these instructions for uninstalling the add-in, and these instructions for installing it again.

Whenever you click the send button in an email, Propel needs to check if the email you are sending is a pitch or not. The spinner appears while Propel is checking.

An email is considered a pitch if you selected a pitching initiative from the sidebar or if you are replying to an existing pitch. If you are not sending a pitch (you did not select a pitch from the sidebar), nothing further happens, and the email is sent normally as though you did not have Propel. On the other hand, if you have selected a pitch, Propel sees this and adds open tracking and a story funnel card.

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