Why Am I Seeing a Message That My Browser Zoom Level Is Not Supported?

Why Am I Seeing a Message That My Browser Zoom Level Is Not Supported?

The Propel web application does not display correctly if your screen resolution is too low. If this is the case, you will see the error message above. This can happen for the following reasons:

  • You have increased your browser zoom level
  • You are using a very small monitor and the native screen resolution is not supported
  • You are connecting from a mobile device such as a tablet or phone

Solution

If you are using a desktop or laptop, please zoom out in your browser (Chrome example):

If you are using a mobile device, it may not be possible to zoom out far enough. Propel does not currently support mobile devices, although we intend to add support in the future. For now, please switch to a desktop or laptop.

    • Related Articles

    • How to Send a Single Email to Many Recipients Without Them Seeing the Other Recipients on the List?

      Mail Merge allows you to send a personalized email to each recipient without revealing the other contacts on your list. Here's how: Open a New Email: Start a new email as usual. Select Your Pitching Initiative: Connect your email to the relevant ...

    • How to Update Your Propel Plugins (Outlook and Gmail)

      Why Update? Enhanced Functionality: The latest update ensures seamless integration with Gmail, providing a smoother experience with your Propel plugin. Unchanged User Experience: The update won’t alter how you use Propel—your interface and ...

    • Propel Outlook Add-In System Requirements

      Supported: You must have a Microsoft 365 subscription to use the Propel Outlook add-in. In order to use the Propel Outlook add-in, you need a supported Outlook client, supported mail server, and supported operating system. The following Outlook ...

    • Propel SLA

      Support Hours Monday - Friday 10:00 - 22:00 UTC* 5:00 AM - 5:00 PM ET 2:00 AM - 2:00 PM PT Saturday, Sunday Closed *Winter time: add 1 hour when observing Daylight Savings time (end of March - end of October) Support will be closed during official ...

    • Why Do I See a Propel Spinner When Sending Emails With Outlook?

      The latest version of the Outlook add-in no longer includes the spinner. If you are still seeing the spinner, you may remove it by uninstalling and reinstalling the Outlook add-in. Please see these instructions for uninstalling the add-in, and these ...